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My Customers Are On Hold. What Should I Leave Them With?

Posted on: June 17th, 2015

VoIP technology is a marvel for businesses who are looking for a quality way to connect. Most often, the cost-efficiency of VoIP compared to old phone systems is what brings customers to VoIP. However, VoIP’s productivity features are just as important as your phone system savings.

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What Do I Really Need SIP Trunking For?

Posted on: June 11th, 2015

If you’ve been searching the web and cannot quite grasp the basic idea of what SIP is and how SIP trunks can be used to save money in your business, then it might help you to think of a SIP trunk as the digital equivalent of on old fashioned phone line that you would get from the phone company.

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The Progression into VoIP

Posted on: June 6th, 2014

In recent years, voice over internet protocol (voIP) services have begun to be integrated with or entirely replace private branch exchange (PBX) systems. The former operates by delivering communications services such as voice and multimedia through the form of an internet connection. PBX uses hardware or software to connect telephone extensions to public telephone or mobile networks. As the progression of a business world run by VoIP continues to develop, a greater number of people are considering the use of VoIP systems. The benefits of utilizing VoIP services include perks such as greater efficiency, reduced costs, and simpler management, among other things. With the expansion of VoIP, there are also many issues with regulation and standardization that must be addressed before going forward.

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Vonage Mobile ReachMe Roaming App Allows U.S. Travelers to Roam While Abroad

Posted on: May 16th, 2014

International roaming has been known to cause exceedingly high bills following travel. Although many options are available from a multitude of carriers allowing travelers to use their cell phones outside of the United States, many cell phone customers do not subscribe to these services because of the potential for such high roaming fees. Even though some companies are charging less expensive rates than ever before for international use, the lower prices are not enough to remove the fear of returning home to an overwhelmingly high cell phone bill. This fear holds back many people from using their phones at all while out of the country. Vonage's ReachMe Roaming app, offers a new service that gives travelers leaving the United States accessibility to take incoming phone calls for free using their current cell phone number whenever they are connected to Wi-Fi. Vonage has obtained three patents on this inventive feature, which allows customers to have contact with family, friends, and colleagues while traveling abroad without the high cost usually associated with international roaming.

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Vonage Business vs. Grasshopper

Posted on: May 6th, 2014

The competition between Vonage Business Solutions and Grasshopper is heating up. In the virtual phone PBX segment of the unified communications market, competitive advantage sought in state of the art virtualization of enterprise networks has led to the entry of a number of new companies all hoping to overtake Vonage.

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Grasshopper vs. RingCentral

Posted on: April 23rd, 2014

A private branch exchange or PBX is a switching system that serves a private company to manage multiple communication channels. A PBX consists of several devices such as phones, fax machines and modems. Each device inside a PBX framework is referred as an extension. A typical PBX system also consists of switchboards, cables, power switches, micro-controllers, connectors and power supply systems. 

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How to Give Your Small Business a Big Presence with Virtual PBX

Posted on: April 8th, 2014

Small businesses can compete with larger businesses more easily when they have the tools and resources that support them. With hundreds of employees who can help a large company handle their customers, these teams of people can assist their patrons and maintain a great image. However, when it comes to smaller businesses it’s harder to do.

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Grasshopper vs. Virtual PBX

Posted on: April 7th, 2014

Two popular choices for business PBXs (Private Branch Exchange) are Grasshopper and Virtual PBX. Both companies come highly regarded and are well established service providers. Business owners who are interested in upgrading their current phone system, or who are looking to start-up and want to provide a more professional atmosphere for their customers should give these two great companies an overview. Comparing the two companies will help an individual business owner make an educated decision.

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