UniVoIP - Hosted PBX Reviews

UniVoIP's Hosted PBX solution, starting at only $14.95 per month and work station, is a feature-rich and reliable phone system for small to medium sized companies looking to cut down on their communications cost.

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Avg. Monthly Cost
Inexpensive
Service Uptime
Outstanding
Voice Quality
Outstanding
Tech Support
Outstanding
Overall Rating
Outstanding - 5 of 5 Stars
12
reviews
Top 10 Provider Award

UniVoIP is ranked #1 overall

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UniVoIP Review: Very Satisfied Customer

07/14/10

Pros:

I was very concerned that the quality of our phone service might suffer by switching to a VOIP system. Now, I never even notice a difference. It's been great. Plus, our internet connection is really fast.

Cons:

I haven't seen any of significance.

Outstanding - 5 of 5 Stars
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UniVoIP Review: Anne T

07/06/10

Pros:

Easy to work with, oustanding customer service, and good follow-up!

Cons:

None. Working with Univoip has been nothing but a great experience.

Other Thoughts:

My company recently switched to Univoip's hosted solution. We are amazed at how easy it is to manage our phone system on a day to day basis.

Outstanding - 5 of 5 Stars
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UniVoIP Review: $0.02 Per Minute To China

05/11/10

Pros:

Very low outbound prices ($0.02 per minute to China ...) and very responsive support.

Cons:

None that I can think of

Outstanding - 5 of 5 Stars
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UniVoIP Review: Jessica Darling

05/05/10

Pros:

These guys are the best! Don't bother with anyone else!

Cons:

None. I wish I found UniVoIP sooner!

Other Thoughts:

UniVoIP is the greatest Hosted PBX Provider. If you don't call them right now, you're really missing out!

Great - 4 of 5 Stars
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UniVoIP Review: Great Phone Service

05/04/10

Pros:

Local support, quality of service and price

Cons:

none. Great service at a great price

Outstanding - 5 of 5 Stars
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UniVoIP Review: The Best Hosted PBX Provi

04/30/10

Pros:

We compared multiple providers prior to deciding on going with UniVoIP. At the end of the day they simply delivered a superior product at the best price.

Cons:

None listed

Outstanding - 5 of 5 Stars
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UniVoIP Review: Rose S.

04/30/10

Pros:

The price point for the basic service is generally lower.

Cons:

Proprietary phones are required; the phones are not SIP-based. Can’t take phones home or anywhere else. We found out the hard way that their servers are housed in a single data center and so there is no redundancy.

Other Thoughts:

It is a little odd that mostly all other reviews of Univoip were submitted on one day with perfect scores! Their solution is more like a managed solution then hosted and generally limited to voice. They don't office Instant Messaging, Presence, or Video. They can only offer their service in Southern California.

Very Poor - 1 of 5 Stars
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UniVoIP Review: Ziba

04/18/10

Pros:

I am very please with Univoip knowledgeable, pro and patient support team as well as engineering and sales. We had a great experience with UniVoIP and highly recommend them.

Cons:

None listed

Other Thoughts:

When I was introduced to a hosted PBX through UniVoIP, I was impressed. My employer Healthview Inc is in the healthcare industry and communication with our clientele is vital and must be reliable. My task to find a provider that could ensure reliability, redundancy, and stability was a challenge. Personally, I have over 10 years of experience in dealing with different phone systems within the various locations in our company; Executone, Toshiba, NEC, and Panasonic to name a few.
My meeting which occurred in person with UniVoIP representative was one of the reasons we chose UniVoIP. The hands-on demonstration and thorough explanation of their product was superior to the other companies that I interviewed. The system that we have is delivered and managed via a private network and very user friendly. I visited their COLO and saw how their network infrastructure is designed, as Ray the VP of Technology explained, to provide multiple layers of redundancy and uptime service.
We had some issues with delivering the T1 through our local providers, but their team got involved and resolved the problem professionally and in a timely and acceptable manner to my CEO.



Outstanding - 5 of 5 Stars
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UniVoIP Review: Jay Tabatabai

12/10/09

Pros:

Responsive and knowledgable customer service reps. Great voice quality and easy to manage.

Cons:

None really. Excellent in all aspects.

Other Thoughts:

I highly recommend univoip to any small and medium size business looking for great service and service.

Outstanding - 5 of 5 Stars
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UniVoIP Review: Ruby Rojas

12/10/09

Pros:

Very nice features. Great features and excellent support. Great cost savings for companies with multiple locations. Employees can be at any office an receive calls with their same extension. Great for staff who work out of their home 1 day of the

Cons:

None listed

Other Thoughts:

We are a large company with multiple locations. I don't know how we ever operated without a telephone system like this! Saved us lot of $$ for calling each other at different locations.

Outstanding - 5 of 5 Stars
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UniVoIP Review: John Anderson

12/10/09

Pros:

Excellent crystal clear call quality. Cheap local and long and international pricing. Very simple installation and easy to manage.

Cons:

None listed

Other Thoughts:

The qaulity of service is amazing.

Outstanding - 5 of 5 Stars
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UniVoIP Review: Fred Rezayat

12/10/09

Pros:

The system is very easy to use, similar to the telephone system we had before. The sound quality is remarkable, I never thought that VoIP would be this good. Great features, and easy to use web administartion.

Cons:

Can not think of any so far.

Other Thoughts:

The sales staff knew the product very well and were easy to get a hold of. The sound quality is remarkable, I never thought that VoIP would be this good. No more dealing with technicians coming to the office for every little programming changes. Also, the equipment is warrantied for as long as we have the service. One of the best business decisions I have ever made.

Outstanding - 5 of 5 Stars
NoYes
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