UniVoIP - Hosted PBX Review

UniVoIP's Hosted PBX solution, starting at only $14.95 per month and work station, is a feature-rich and reliable phone system for small to medium sized companies looking to c... continue reading


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Avg. Monthly Cost
Very Cheap
Service Uptime
Very Poor
Voice Quality
Very Poor
Tech Support
Very Poor
Overall Rating
Average - 3 of 5 Stars

Reviewer: Rose S.

04/30/10

Pros:

The price point for the basic service is generally lower.

Cons:

Proprietary phones are required; the phones are not SIP-based. Can’t take phones home or anywhere else. We found out the hard way that their servers are housed in a single data center and so there is no redundancy.

Other Thoughts:

It is a little odd that mostly all other reviews of Univoip were submitted on one day with perfect scores! Their solution is more like a managed solution then hosted and generally limited to voice. They don't office Instant Messaging, Presence, or Video. They can only offer their service in Southern California.

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