Simple Signal - Hosted PBX Reviews

SimpleVoIP eliminates the need to purchase or lease expensive PBX equipment to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, or call transfer. SimpleVoIP also eliminates the need to obtain service from multiple carriers for local and long distance calling, PBX tie-lines, private lines, etc.

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Avg. Monthly Cost
Average
Service Uptime
Outstanding
Voice Quality
Outstanding
Tech Support
Poor
Overall Rating
Average - 3 of 5 Stars
5
reviews

Simple Signal Review: Steve

05/28/10

Pros:

Most comprehensive feature set I could find. Installation was on time and flawless. The Simple Signal anywhere feature, and my 'Friends and Family Cell Plan' allowed me to save enough on my cell bill to pay for my hosted seat. HD sound is great

Cons:

Would like to see better documentation of how their features work. Simple Signal staff was available and helpful with how they worked, but better training guides would be a help. Contextual online help is good once staff shows you where it is.

Other Thoughts:

Overall, an excellent, stable, high-quality service that provides me with great flexibility. Their Simple Signal anywhere feature and my 'Friends and Family' cell plan together make EVERY call to and from my cell phone free. I was able to change out of my unlimited cell plan and go back to a friends and family plan. The savings were enough to pay for my Simple Signal hosted service. The result: I got a better-quality, professional service and greater flexibility for free.

Outstanding - 5 of 5 Stars
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Simple Signal Review: Kristof T

03/22/10

Pros:

When it works, its great.

Cons:

Very Disorganized company. Won't respond to emails, don't answer their phones (ironic, eh).

Other Thoughts:

I would avoid them if possible. There are cheaper VOIP companies out there who will respond to your questions and needs more promptly.

Very Poor - 1 of 5 Stars
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Simple Signal Review: Tyler Nouka

03/21/10

Pros:

Pleased with the service so far and things went smooth

Cons:

None. Hopefully I won't have any in 6 months either.

Great - 4 of 5 Stars
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Simple Signal Review: Jenn

01/11/10

Pros:

Extremely dependable, love their Polycom HD Phones and call quality, calling features are great!

Cons:

None listed

Other Thoughts:

We highly recommend SimpleSignal...they have been an extremely important asset for our agency! We used to use Cox Communications, but they don't hold a candle to the calling features and capabilities of our new hosted PBX service

Outstanding - 5 of 5 Stars
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Simple Signal Review: Paul

09/15/09

Pros:

Superior quality enterprise-level hosted PBX! Amazing, practical calling features like SIM ring and visual voicemail and voice applications like voice-to-text, very high voice quality, Polycom IP phones including support of their HD Voice phones.

Cons:

Honestly can't think of any.

Other Thoughts:

I really love SimpleSignal. Their hosted PBX has changed the way I do business forever. I switched my business over from Cox Communications and have never looked back. And I would never go back to a traditional PBX. Had nothing but problems with the "box in the closet".

Outstanding - 5 of 5 Stars
NoYes
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