Reviewer: Erica J.
02/02/10Pros:
Great uptime, outstanding support (actually U.S. based and 24x7) very innovative Service. Who else provides telephony, conferencing, collaboration, and IM? And it works. I literally use their services every day.
Cons:
Not much. Seem like a bunch of smart industry guys that know what they're doing and who actually listen to their customers. Maybe I'd like them to do more in the mobility space.
Other Thoughts:
I'm not sure who is writing the negative blogs, but they seem made-up to me. Maybe a competitor, but something is not right. I read one about 911 being not configred right, and not getting a customer service rep. That's wierd. I've talked with PanTerra and they use one of the nation's largest e911 carriers and you can get their customer support people anytime, and they are even in the Midwest (I thought that was good!). Wierd is all I can say.
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