Panterra Networks - Hosted PBX Review

PanTerra Networks is dedicated to delivering digital voice and On-Demand PBX solutions designed for the enterprise while maintaining the cost and ease-of-administration requir... continue reading


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Avg. Monthly Cost
Very Expensive
Service Uptime
Outstanding
Voice Quality
Outstanding
Tech Support
Outstanding
Overall Rating
Outstanding - 5 of 5 Stars

Reviewer: Same Craps From SunRocket

11/05/09

Pros:

None listed.

Cons:

too many to list ..........

Other Thoughts:

I have had Panterra since SunRocket ceased operation. I wish I had never heard of Panterra. What a joke that was. The service just plain SUCKS. Calls are dropped especially if you talk for extended period of time. Approximately 35% of the time I have the privilege of listening to myself (echo). Received voice quality sucks 80% of the time; it’s so garbled it’s impossible to understand the other party. Many times outbound calls don’t go through the first time so redialing is necessary.

Their customer service reps must either be illegal aliens or do not live in the US (hopefully). It is next to impossible to speak to anyone that can understand even the most rudimentary English; of course the folks they have soliciting your business and signing you up speak it quite well.

It turned out the same craps from SunRocket with whole bunch of idiots with no industry experience are running this company.

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