Packet 8 - Hosted PBX Review

With Virtual Office hosted iPBX services, there are no on-site hardware requirements, which means your business benefits from minimal start-up costs, reduced Total Cost of Own... continue reading


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Avg. Monthly Cost
Expensive
Service Uptime
Very Poor
Voice Quality
Very Poor
Tech Support
Very Poor
Overall Rating
Very Poor - 1 of 5 Stars

Reviewer: Tim

03/04/10

Pros:

I was able to keep my phone number when I moved area codes. The phones had a ton of features, most of which I didn't use.

Cons:

Price. I was told I'd pay one price and the bill has always been higher. I have horrible service from customer service and I constantly drop calls. On top of that when I call people the fourth ring sounds all weird and they can't fix it.

Other Thoughts:

I am glad to be done with Packet8. I recently got a flier from a local company in Phoenix called comvoice (sp?). They just installed Cisco phones on my desks and i got my first bill...it was actually less than they said AND less than my Packet8 bill. On top of that my service issues are GONE! Packet8 always blamed my ISP but the new company says my internet is just fine it was the old technology Packet8 used that caused my problems. If anyone else wants to check these guys out do so...I'm happy so far. www.comvoice.com

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