Packet 8 Hosted PBX Review - Review on Packet 8's Hosted PBX service

Reviewer: Donny Hurwitz

Pros:

The only pro I can give you is that Rudy in tech support is available and would love to be able to help, although many times he cannot and if forced to give the company line.

Cons:

Packet 8 is my worst nightmare. If phones are a critical part of your business, avoid them at all costs.

Other Thoughts:

Packet 8 is possibly the worst vendor relationship I have had in the 35+ years I have been running companies. If you want your intelligence insulted, your other vendors blamed when they are not at fault, and your customers and clients mad at you because you cannot hear them, or you drop their call, Packet 8 is the one for you. If not... Orange juice cans and a string are a better solution.