Nextiva - Hosted PBX Reviews

Nextiva, Inc. is transforming the way Small Business communicates. The Nexitva Complete Digital Phone System is a next-generation communications platform providing Small Business with Big Business Phone Features at a Small Business Price. Our goal is simple: to make owning and running your small business easier, less costly and more profitable.

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Avg. Monthly Cost
Average
Service Uptime
Outstanding
Voice Quality
Average
Tech Support
Average
Overall Rating
Great - 4 of 5 Stars
3
reviews

Nextiva Review: BaronJ

06/21/09

Pros:

Customer service is exceptional.

Cons:

Nothing but a positive experience so far.

Other Thoughts:

Starting everything up and making our first call took about 15 minutes once we got some time to unbox the phones. The service gets 5 stars from me because of one experience I had....

In January I had to go on a business trip to Montreal for 4 days. My sales associate told me that the phone can be taken anywhere in the world and it'd work. So I gave it a shot and when I got to the hotel I plugged the phone into the open port and it worked!!! I was calling people from my hotel in Montreal but ppl thought I was at the office. I don't know of too many phone services that can do this. Using Nextiva has been a outstanding experience.

Outstanding - 5 of 5 Stars
NoYes
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Nextiva Review: Pete

02/27/09

Pros:

Call quality is solid and the people in support/customer service are nice.

Cons:

The prices are reasonable, there are definitely cheaper services out there.

Average - 3 of 5 Stars
NoYes
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Nextiva Review: Tyler

02/27/09

Pros:

Had VoIP for about 6 months now and so far has been reliable. Had a couple of dealings with customer service and they were responsive to our minor issues. Overall a good experience so far and love the features.

Cons:

A bit expensive if you can afford it in the recession..

Average - 3 of 5 Stars
NoYes
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