Aptela Review: Outraged And Disappointed
06/10/10Pros:
Honestly the only pro that I can think of is that they stayed in business long enough for me to do additional research on business class voip providers and then make a change to a provider worthy of our business.
Cons:
If you require dependable business class phone service with even the slightest amount of support then this is definately not the provider for you...I would even consider it cruel to recommend this provider to my competition.
Other Thoughts:
This company will tell you what ever you need to hear in order to get your business, even though I have experienced myself that they have no intentions or for that matter even the ability to live up to their promises, and even worse, good luck getting to speak to anyone about the issues that you are certain to have.
THIS IS A POOR POOR POOR EXAMPLE OF WHAT A BUSINESS CLASS VOIP PROVIDER SHOULD BE, A BLIND GUESS IS CERTAIN TO BETTER THAN THIS COMPANY.
Aptela Review: FrustratedToNoEnd
12/28/09Pros:
Web site is easy to access and usually available at all times.
Cons:
Where do I begin. Dropped calls by several users, conference calling is horrible, and support is low - expect to wait on response. Our own customers refuse to use our service and we have to call into their conference calls for communications.
Other Thoughts:
Keep searching for a better service, has to be something out there that's better. Cheaper is not always the best.
Aptela Review: Ms. Realtor
07/12/09Pros:
Unbelievable functionality for the price. Sales was very helpful. Dedicated person helped us get up and running quickly. Support is decent. Very thorough Knowledge Base.
Cons:
Sometimes must wait in line for support...but typical for telecom providers.
Other Thoughts:
I've used Aptela with two of my businesses. The service is great for small businesses that need to connect employees who are in different locations and those who are on the road a lot.
Aptela Review: Aptela Gets 2 Thumbs Down
07/06/09Pros:
Phone calls go through, if your patient enough and don't actually have a job you can reach customer support.
Cons:
Price, customer service, uptime, call quality, overall company deceptive practices like unlimited is not really unlimited.
Other Thoughts:
I would highly suggest you keep searching for another VOIP PBX provider then APTELA if you still have the chance. The sales people are quick to answer... Try calling tech support